Privacy Policy

JanPro Operations App
Last Updated: 03.12.2025

Introduction

The JanPro Operations App ("App") is designed to support operational activities such as attendance management, inspections, training documentation, complaint handling, and performance monitoring. This Privacy Policy explains how the App collects, uses, stores, and protects information of its users, including supervisors, executives, managers, heads, janitors, and clients.

The App is developed and maintained by:

OneRoof Technologies LLP
503, Business Ecstasy, JSD Road, Mulund West,
Mumbai – 400080, India
Email: support@onerooftech.com

The App is intended exclusively for authorized internal users of JanPro India / Kleentech Network Pvt. Ltd. and is not meant for public use.

Information We Collect
The App may collect the following categories of information to support internal workforce and site operations:

a. User & Account Information

• Name, phone number, employee role
• Reporting hierarchy
• User ID and login credentials

b. Attendance & Shift Data

• Timestamp entries
• Worksite selection
• Presence/absence information
• QR-based check-in data (if used)

c. Operational & Workflow Data

• Deep cleaning records
• Facility inspection reports and ratings
• Janitor master information
• Special activity logs
• Training attendance, agendas, and session details

d. Complaints & Support Data

• Complaint category and description
• Uploaded images (before/after work or issue evidence)
• Resolution timeline and status

e. Device Information

• Device type and operating system
• App usage logs for debugging and performance

We do not collect GPS location unless explicitly enabled by the user.
We do not track location in the background.

How We Use the Information

• Manage attendance and site-level operations
• Verify completion of tasks and cleaning standards
• Document training sessions and compliance
• Manage and resolve client complaints
• Provide analytics and operational insights
• Improve internal processes and service quality
• Maintain user identity and access control

We not sell, rent, or trade any information to third parties.

Data Sharing

Data may be shared only with:

• Authorized internal employees with role-based access
• JanPro management teams for operations and reporting
• Service providers supporting hosting, security, or analytics

No data is shared for marketing or advertising purposes.
All third-party access is governed by confidentiality obligations.

Data Security

We use reasonable technical and administrative safeguards to protect your information, including:

• Role-based access control
• Encrypted API communication
• Secure server environments
• Limited access to authorized personnel only

Despite our efforts, no method of transmission over the Internet or electronic storage is completely secure.

Data Retention

We retain data for as long as necessary to:

• Fulfill operational and contractual requirements
• Comply with legal and regulatory obligations
• Maintain accurate records for audits and reporting

Data may be deleted or anonymized when no longer required.

User Responsibilities

• Keep login credentials confidential
• Use the App only for authorized purposes
• Follow organizational policies and guidelines

Unauthorized use is strictly prohibited.

Permissions Used by the App

Camera:
For scanning QR codes and uploading photos of inspections, complaints, or work evidence.

Storage/Media:
To upload work-related images.

Internet:
To sync operational data and receive updates.

The App does not access these permissions without user action.

Children’s Privacy

This App is not intended for use by individuals below 18 years of age.
No knowingly collected data belongs to minors.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.
Changes will be communicated through the App or official channels.

Contact Us

OneRoof Technologies LLP
Email: support@onerooftech.com
Address: 503, Business Ecstasy, JSD Road, Mulund West, Mumbai – 400080